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Join date: Sep 24, 2021
Posts (124)
Apr 25, 2025 ∙ 4 min
We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Licensing
Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will be introducing all its features and...
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Apr 16, 2025 ∙ 3 min
We need to talk about... Dynamics 365... Dynamics 365 Contact Centre
Today I launch a new series of blog posts, introducing all the features and functionality within Microsoft Dynamics 365 Contact Centre. ...
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Mar 31, 2025 ∙ 3 min
We need to talk about... Dynamics 365 Release Wave 1 for 2025... Dynamics 365 Customer Insights Journeys
Next, in my blog series, I visit all of the new features and functionality that we can expect to see in Release Wave 1 of 2025 for...
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Graeme Donnell
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