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We need to talk about... Dynamics 365 Sales... Sales Qualification Agents

We need to talk about... Dynamics 365 Sales... Sales Qualification Agents

We need to talk about... Dynamics 365 Sales... Sales Qualification Agents

Next in my blog, I wanted to talk about a new feature which is part of the recent release wave for 2025. The Sales Qualification Agent...

Sep 13 min read

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre... The Real Impact

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre... The Real Impact

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre... The Real Impact

In this current series on Dynamics 365 Contact Centre, we have explored everything from Contact Centre licensing, deployment methods, the...

Jul 283 min read

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Agent Experience

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Agent Experience

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Agent Experience

Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will cover some of the initial configuration...

Jul 13 min read

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