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We need to talk about....Power Virtual Agent....Handover to/from Live Chat

We need to talk about....Power Virtual Agent....Handover to/from Live Chat

We need to talk about....Power Virtual Agent....Handover to/from Live Chat

In this post, I am going to follow on from my overview of Power Virtual Agents which I posted last week. This post will look at the...

Jan 28, 20222 min read

We need to talk about..........D365 CE and Power BI Integration

We need to talk about..........D365 CE and Power BI Integration

We need to talk about..........D365 CE and Power BI Integration

After Microsoft's announcement of this key integration between D365 and Power BI, I decided to get some hands-on exposure to the features...

Dec 15, 20212 min read

We need to talk about…….Teams Integration

We need to talk about…….Teams Integration

We need to talk about…….Teams Integration

Some really cool features and integration between D365 and Teams are coming in release wave 2 of 2021. 1. Teams chats and channels that...

Sep 28, 20210 min read

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