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We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Agent Experience

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Agent Experience

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Agent Experience

Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will cover some of the initial configuration...

Jul 1, 20253 min read

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Configuration

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Configuration

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Configuration

Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will cover some of the initial configuration...

May 19, 20253 min read

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Licensing

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Licensing

We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Licensing

Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will be introducing all its features and...

Apr 25, 20254 min read

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