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We need to talk about......D365 Customer Service......Swarm using Teams
Today I am talking about yet another new feature coming to D365 Customer Service. The feature itself is called "Swarm using Teams" and...

Graeme Donnell
Apr 29, 20223 min read
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We need to talk about......D365 Sales......Enhanced Mobile Experience
The new enhanced mobile experience is aimed specifically at the on-the-go Sales Users. This enhancement will allow sales agents to...

Graeme Donnell
Apr 21, 20222 min read
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We need to talk about......D365 Sales.....New Lead Duplicate Detection
Next in my blog series, I am talking about another D365 Sales feature that arose during a client conversation last week. That feature is...

Graeme Donnell
Apr 4, 20223 min read
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